Face Photography – Toronto Wedding Photography Specializing in Modern Weddings » Toronto's Best Modern Wedding photographers!

Face Photography – FAQ

In hopes of answering your questions before you even ask them… here are some of the questions we are asked by almost every bride and groom we meet!

How would you describe your ‘style’?

We call ourselves modern portrait photojournalist.  This means that we consider our photography modern, or contemporary, and that we shoot both portraits and candids. These descriptions will help you understand what we’re talking about.
  • Modern – playful, artistic, edgy, vintage
  • Portrait – editorial, natural, creative, classic
  • Photojournalism – candid, real, moments, raw emotion

How do you describe your personalities?

We have been described by our previous clients as being a little silly, very warm and ultra friendly. Our goal is not only to provide you with amazing photographs, but also to provide you with a great experience.  In order to do so, we want you to have fun, feel comfortable, and always know that we’re here for you. We do this by always keeping smiles on our faces, being positive no matter what and making you laugh as often as possible!  When it comes to the photographs, our aim is to make them creative and unique, all while capturing the essence of your day… just the way it was. We will climb trees, lay on dirt roads, crawl under tables… pretty much do anything to get the perfect shot! During the editing process, we become the ultimate perfectionists, making sure each photo is flawless before it is in your hands!

What makes you different than the other photographers out there?

  1. As we are a small, boutique-style, studio, we are able to provide you with the highest quality personalized service out there!
  2. We LOVE what we do.  Our passion for photography and for working with people is evident from the first moment you meet us to the day you receive you photos!
  3. Our personalities! We are tons of fun and we make sure you’re always having a good time.
  4. What you see is what you get! We will show you an entire wedding (or two) of over 800 photos during our consultation so you have a realistic idea of what your photos will look like.
  5. We obsessively back up the photos we take during your wedding day to make sure they are safe until they are in your hands.
  6. We have over 50 amazing reviews on weddingwire!
  7. You will find tons of other things that separate us from the competition by reading the rest of the FAQ’s!

Will you be the ones photographing our wedding?

Definitely!

How long does it take to get my photo package after the wedding/photo shoot?

Since we run a boutique-style photography business, and control the number of weddings we take on each year, we're able to minimize the turnaround time for the completed wedding photos and slideshow! Ideally, we like our clients to have their wedding photos in hand within 2 to 3 weeks. We've even had couples pick up their photos on their way home from the airport upon their honeymoon return! Engagement photos are normally ready for pick-up within 7 days.

Do you offer discounted rates for off-season or weekday weddings?

We base our pricing on the amount of work we put into each wedding and, regardless of the time of year or the day of the week you are married, we work just as hard and just as long on every wedding we photograph.  For this reason, we charge the same amount for weddings shot off season, high season, weekends, weekdays and even weddings held on public holidays.

Do you offer custom packages for short weddings or other events?

Yup! Upon request, we can provide you with custom packages and pricing.

What if you can’t make it to our wedding? Do you have a backup plan?

We would have to be 10 feet under not to make it to your wedding! With that said, if something did happen and one of us were physically unable to be there (this has never happened before), we have fully trained, talented, and experienced photographers, that have been training with us for the past 5 years, ready to step in at the last moment.

What is the benefit of having 2 photographers?

You need 2 photographers for too many reasons… and don’t allow anyone to convince you otherwise! We feel that the benefit of two photographers is a non-arguable issue! There should be no compromising when it comes to this decision as there is no way that one photographer can capture it all.  Here are just three of the reasons why:
  1. We capture shots from two angles and two types of lenses, which lends to a wider variety of creative photos and candid moments.
  2. If one of us misses an important shot, chances are, the other one got it!
  3. For the formal photographs (the few that are actually posed), one photographer takes the shots while the other directs, fixes-up and perfects the poses of the subjects.

I love the last wedding you posted on your blog! Will our photos look just like theirs?

We put the same heart, devotion and passion in to all the weddings we photograph.  We work just as hard, exercise the same skill level, and use the same equipment at each and every wedding. With that said, there are many things (aside from what we can control) which will make one wedding different than the next.  Some of these factors include: lighting, backdrop, venues, details, comfort in front of the camera, photogenics, and time allotment. To ensure you photos are the best they can be, we work with you to choose the right photo locations, have the ability to work around any lighting situation, will help you get as comfortable as possible in front of the lens (this is where the engagement shoot comes in!), will photograph you in the most flattering way possible and can assist you in planning the timing out for your day.  What is most important is that your wedding photos reflect your day, just the way it was, in the most beautiful and honest way possible.

Do you photograph ethnic weddings? If so, what experience do you have in ethnic wedding photography?

We thoroughly enjoy photographing ethnic weddings! We’ve been very fortunate to have had the opportunity to photograph weddings of the following ethnicities: Indian, Arab, Pakistani, Assyrian, Jewish, Nigerian, Korean, Chinese, Japanese, Italian, Portuguese, Greek, Polish, and others. Our passion to capture ethnic traditions lead us to India in 2011, where we photographed several Indian weddings!

How many weddings do you shoot per year?

We shoot approximately 15-20 weddings per year. We try to keep our work to a manageable level where we are able to provide the best quality service to every single client.

Do you have liability insurance?

Absolutely. This is a must in this industy.

How to you ensure the safety of our photos from the moment you take them until we have them in our hands?

After hearing so many unacceptable horror stories of damaged photos, lost or corrupted memory cards, we became obsessed with fool-proofing the “safety” part of our business. We have a minimum of 2 photographers shooting at the same time, each with their own set of memory cards, so that the whole wedding isn’t stored on one alone. Once a card is full, it immediately gets uploaded on our hyperdrive (portable hard drive attached to our belts). The already fully backed up memory cards are stored in separate safe locations. During the entire day, your most precious memories are on a portable hard drive attached to your photographers, and on the safely stored memory cards. Back at the office, your photos are uploaded on our computers and backed up yet again for our peace of mind and your trust.

The pictures on your website look great. Do all your photos look like the ones you posted?

We are very consistent with all of our images. We work very diligently to ensure that our clients are happy with all of their photos, not just the top 100 of the day! In our initial consultation appointments, we show you over 800 photos of one (or two) weddings so that you have a very realistic idea of what an entire wedding day photo album will look like.

What do I need to do to reserve my date?

In order to reserve your date, we require a 50% deposit upon signing of the contract.

Do you do destination weddings?

We love to travel and we’re happy to follow our clients all over the world! Please contact us with details for custom destination wedding packages and pricing.

Do I have the right to my photos? Can I print them anywhere I want?

Definitely! Once you receive all of your photos on DVD, they become your property and you are most welcome to print anywhere you like. With that said, we strongly urge our clients to be very careful with their printers of choice and we suggest that you use professional printing services.

Do you provide cinematography services?

We only provide photography services but we can recommend fabulous cinematographers in the industry, upon request.  We want to be the master of our specialty and believe that if we concentrate on one service alone, we can be the very best at it.  Some companies offer it all: photo+video+dj+planning+flowers and so on… but we just don’t think you will get the best of each with companies such as these.

Do you photograph portrait shoots as well as weddings? What about corporate, fashion and food photography?

Our main focus and passion is wedding photography, but we're happy to take on other photography work upon request!

I don’t like to pose for photos, how many photos do you require me to pose for during my wedding day?

We take a photojournalistic approach (candid photographs) to our photography; however, most clients generally want some photographs that require posing in their final package. Typically the posed photographs take place between the ceremony and reception and include family photos, bridal party photos and portraits of the bride and groom.  If you are looking for a package that is purely candid with no posed photos, we would be happy to accommodate your request! At the end of the day, we are here to make you happy and to provide you with exactly what you want on your wedding day! Keep in mind that we include an engagement shoot that is there to help you learn how to pose naturally and feel comfortable in front of the camera.

How early should I book my wedding?

We recommend that you book your wedding as you’ve picked the date. To ensure excellent service, we book only a selected number of weddings per year, therefore we book up pretty quickly! There is no deadline for booking, but the longer you wait, the less chance that we will have your date available.

All of your packages offer photographs that are “high resolution, edited and ready to print”? What exactly does this mean?

This means that your photos come to you ready for you to send them to the printer of your choice. We’ve corrected each and every one for colour, brightness, contrast, sharpening, red-eye, and more! They are all in high resolution and they are not watermarked.

Why do you offer all the photos in colour, custom b&w and modern vintage?

Since you’ll be printing your photos on your own, we figure that it’s nice to see how all photos look in the 3 different formats. You get to see the photos, side by side, and easily decide whether they look better in colour, custom b&w or custom modern vintage!

Why should we do an Engagement Shoot?

We feel that the engagement shoot is so important for many reasons. Below we have listed 3 of them:
  1. It’s a great way to start building a relationship (friendship)
  2. It gives the clients an opportunity to practice being in front of the camera and learning some key tricks before the wedding day.
  3. Clients can use the engagement photographs in whatever way they like!

Any hidden costs or surprises with your package or pricing?

Nope!

Why do you only offer only one wedding package?

This package offers everything you will need for your wedding day and allows you to print on your own and save a lot of money on the astronomical printing rates that photographers charge. For those who want anything additional, we do offer a wide selection of services in our a la carte menu! Please also note that we offer custom packages upon request.

The wedding package does not include wedding albums. Do you offer them?

Of course! We offer high end wedding albums starting from $1000. Please contact us for details!

Why does FACE Photography select the top 800+ photos? Why not let me select them myself?

Many photographers will give you hundreds of unedited, proof-like photos on a cd or online, and leave you with the tedious task of sorting through them and coming up with the ones you’d like to print. Most photos are multiples of the same frame and many of them are either unflattering or unprofessional in one way or another. FACE Photography eliminates the entire “proofing” stage and makes your life a lot easier. We select the top 800+ photos (which is an overwhelming number in itself), we edit each and every photo so that they are all ready to be printed! Letting us do the work means that you get the final package back faster!

Why do you offer 12 hours of wedding coverage and unlimited locations?

12 hours will cover your entire day from hair & nails to the cutting of the cake! It’s a long day but a special day so we want to make sure we document every part of it! We go anywhere you want us to go; to the grooms place, the bride’s place, the ceremony, the formal photo location(s), and finally the reception! The locations are unlimited!

What if we need more than 12 hours of coverage?

Based on a 12 hour wedding, we offer additional hours of coverage at $200 per hour.  You can book the hours in advance, or ask us to stay at the last minute. It’s up to you!

Where can I find honest reviews about your services?

Weddingwire! We recommend that all couples looking for a photographer start their search by checking out reviews on reliable website such as weddingwire.com.  If even one person has had a bad experience with a photographer… that’s a major red flag. We are proud of our reviews and suggest you check them out!
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